Women's and Children's Hospital, Adelaide
For Medical Practitioners

For Medical Practitioners

Welcome to the Medical Practitioners web page.

The Women's and Children's Health Network has undertaken a review regarding the process of referral management from Medical Practitioners to all Outpatient Departments within the Women's and Children's Hospital (WCH).

This has involved reviewing the way in which referrals are received, prioritised and responded to within the hospital. 

Criteria for referral into WCH Outpatient departments has been developed to ensure referring Medical Practitioners have the tools available to make a comprehensive referral to ensure clients receive an appropriate appointment. 

Contents

Paediatric Outpatients

- Contact
- Referral Criteria
- Referral Forms (web-based, downloads for practice software and PDF version)
       - How to use the web based Referral Form
      - PDF iconCurrent Clinic and Doctor listing

Women's Outpatients

- Contact
- Referral Criteria
- Referral Forms (web-based, downloads for practice software and PDF version)
      - How to use the web based Referral Form
      - PDF iconCurrent Clinic and Doctor listing

Paediatric Outpatients

Contact the Admin Hub

Facsimile for referrals: 8161 6246

Enquiries and appointment booking line: 8161 7399

 

 

Women's Outpatients

Contact the Admin Hub

Facsimile for referrals: 8161 6246

Enquiries and appointment booking line: 8161 7592

 

Referral Criteria

 

Referral Forms

PLEASE NOTE:  Referrals to the WCH Emergency Department should be sent with the patient.

Emergency referrals should NOT be faxed to the Admin Hub.

Please complete the ‘Referral to Women’s and Children’s Hospital Outpatient Department’ form. The form must be completed and signed by the referring Medical Practitioner and faxed to the Admin Hub for processing.

1.

See full size image

Web-based - this form is designed to be completed online.

This form has been designed for referring practitioners who do not have a practice software package.  The form has drop down menus and checkboxes for ease of use.

 

2.

 

Best Practice - Click Here to Download

The template can only be opened once imported into Best Practice, opening the template before it is installed will break all the automated links within the template.

INSTRUCTIONS

  1. Download the template from the link and click “Save As”
  2. Save the template where it may be easily accessed for import to Best Practice
  3. Import into Best Practice

Please check the Clinic and Doctor list or contact the the Admin Hub on 8161 7399 to determine which Doctors work in a clinic. The Clinic and Doctor list will be updated monthly to ensure the WCH Clinic and Doctor lists are up to date.

PDF iconClinic and Doctor list

 

3.

Genie users will need to download a copy to their own database in order to use the form within their practice.

INSTRUCTIONS:

  1. Go to Special > Software Updates > Forms tab
  2. Extend down the ‘New' list
  3. Tick the option for GS_WCH_Referral_form_SA
  4. Import 1 Item > Save
  5. You should receive a prompt that the download and import is complete

This template can then be accessed in Genie by selecting the patient record, clicking on the golden pages icon and opening the GS_WCH_Referral_form_SA template from this list.  

PDF iconClinic and Doctor list

 

4.

Medical Director logo

Medical Director - Click Here to Download

The template can only be opened once imported into Medical Director, opening the template before it is installed will break all the automated links within the template.

INSTRUCTIONS:

  1. Download the template from the link and click “Save As”
  2. Save the template where it may be easily accessed for import to Medical Director
  3. Import into Best Practice

Please check the Clinic and Doctor list or contact the the Admin Hub on 8161 7399 to determine which Doctors work in a clinic. The Clinic and Doctor list will be updated monthly to ensure the WCH Clinic and Doctor lists are up to date.

PDF iconClinic and Doctor list

 

5.

MedTech - Right click here to Download

The template can only be opened once imported into Medtech.

INSTRUCTIONS:

  1. Right click on the link and 'Save As' WCH Ref Women Child.mtd file
  2. Click on Setup menu and then choose In/Outbox->Outbox Document
  3. Click on the Actions button then choose the Import Disk option (Medtech Evolution) Alternatively, click on the Outbox Document menu and choose Import Disk (Medtech32)
  4. Click OK when you see the Insert Diskette popup window
  5. Browse to where you have saved the WCH Ref Women Child.mtd file
  6. Click on the Open button
  7. The new Outbox document called WCH Ref Women Child is now listed in your outbox document template list

Please check the Clinic and Doctor list or contact the the Admin Hub on 8161 7399 to determine which Doctors work in a clinic. The Clinic and Doctor list will be updated monthly to ensure the WCH Clinic and Doctor lists are up to date.

PDF iconClinic and Doctor list

 

6.

ZEDMED - Click here to Download

The template can only be opened once imported into ZEDMED, opening the template before it is installed will break all the automated links within the template.

INSTRUCTIONS:

  1. Download the template from the link and click “Save As”
  2. Save the template where it may be easily accessed for import to ZEDMED
  3. Import into ZEDMED

Please check the Clinic and Doctor list or contact the the Admin Hub on 8161 7399 to determine which Doctors work in a clinic. The Clinic and Doctor list will be updated monthly to ensure the WCH Clinic and Doctor lists are up to date.

PDF iconClinic and Doctor list

 

7.

Ear Nose and Throat (ENT) referral form

Please see referral criteria prior to referral.

ENT Referral Form - Word Version (this form is designed to be completed electronically)\

ENT Referral Form - Best Practice (practice software) Version

ENT Referral Form - Medical Director (practice software) Version

PDF iconClinic and Doctor list

 

All versions of this form should be signed by the referring medical Practitioner prior to faxing it to the Administrative Hub.

Referrals will only be accepted on the official 'Referral to Women’s and Children’s Outpatient Department' form. We cannot accept referral forms that are incomplete or that have not been signed by the referring medical Practitioner.

If you have any queries about using this form, referring a client to a WCH Outpatient clinic or booking an appointment please call the Administrative Hub on 8161 7399.

How to use the Referral to Women’s and Children’s Hospital Outpatient Department Form

The WCH requires a complete referral to ensure the client is given an appropriate priority for an appointment.  The ‘Referral to Women’s and Children’s Out Patient Department’ form has been designed to ensure that all the information required to offer a timely and appropriate service to your client is received.

The form has been divided into the following sections:

  1. Client details
  2. Referral information
  3. Current Medical Problem/s and Past Medical History
  4. Referring clinic details

Client details

Please provide as much detail about your client as possible to ensure we can contact them regarding appointments

Is the client of Aboriginal or Torres Strait Islander origin? 

 Why do we ask this question? 

Australia's Aboriginal and Torres Strait Islander peoples occupy a unique place in Australian society and culture. This group also experiences the  worst health outcomes of any population group in Australia, therefore in SA Health facilities we prioritise access to services for all Aboriginal patients. In the current climate of reconciliation, accurate and consistent statistics about Aboriginal and Torres Strait Islander peoples are needed in order to plan, promote and deliver essential services, to monitor changes in wellbeing and to account for government expenditure in this area.

Is the client under the guardianship of the minister?

 Why do we ask this question?

The South Australian Government, through the Department of Families and Communities, has a significant responsibility in ensuring that all children and young people are safe, and that families experiencing challenges receive adequate support.

SA Health has a formal commitment to ensure that all children and young people under the guardianship of the Minister have access to priority health services to improve their health outcomes.

Interpreter required

Does the client require an interpreter?  If 'Yes', please document the language spoken by the client, not their nationality.

 TIP: To search for the language spoken in the web-based version, type the first few characters of the language

Referral Information

Length of referral

Please choose the appropriate referral option from the drop down list.

Clinic and Doctor name

The method of entering this information is dependant on the form being used.

The web-based form has drop down menus for the referring Doctor to choose the clinic and Doctor to refer to.  This lisiting in the template will be updated monthly to ensure our clinic and Doctor lists are up to date.

When using the Best Practice version, refer to the PDF iconClinic and Doctor list or contact the Admin Hub on 8161 7399 to determine which Doctors work in a clinic.

The clinic and Doctor lists will be updated in the Medical Director Template at each release of  the product by HCN.

When using the PDF version, refer to the PDF iconClinic and Doctor list or contact the Admin Hub on 8161 7399 to determine which Doctors work in a clinic.

Current Medical Problem/s and Past Medical History

Current Medical Problem/s

Please provide information regarding the presenting issue.  Please forward relevant pathology reports and x-ray reports with this referral.  In the web-based version, this text box will hold up to 1000 characters.

Past Medical History

Please provide information that will contribute to determining the priority assigned to the client. This should include all current medications, relevant allergies and immunisations.  In the web-based version, this text box will hold up to 1000 characters.

 

Referring clinic details

Referring doctor name and address, surgery name and *medical provider number.

* We request Referrer provider numbers to ensure correct identification of Medical Practitioner in the event of a similar name, and for the subsequent linking of the referral information to the correct patient appointment.

 

    TIP:  Web-based form - while this form does not collect information into a database, we have set this section to retain the surgery information so it does not need to be typed in each time you refer a client to WCH.

 

 Print the form.  Sign and date the form, then fax to the WCH Administrative Hub at 8160 6246

NOTE:  If you have any queries about using the form, referring a client to a WCH Outpatient clinic, or booking an appointment please call the Administrative Hub on 8161 7399.

last modified: 10 Oct 2017