Consumer and Community Engagement
Consumer or Community Engagement Selection Process
All WCHN committees, panels, working groups and quality improvement activities are supported by an Expression of Interest (EOI) recruitment process. An EOI is a fair and just way of recruiting for committees, panels, staff selection panels and quality improvements. An EOI is promoted using one or more of the following: WCHN Consumer Memo, Basecamp and on the Women's and Children's Hospital website (under Consumer Opportunities). When one or more expressions or interest are received, the Director, Consumer and Community Engagement with relevant staff conduct interviews.
An interview is a 20-30-minute conversation about the skills, experiences, competences and attributes you can contribute to the activity or committee. Sometimes references are needed, particularly for committees supported by the Consumer Governance Structure. Following the interview, all prospective candidates involved are informed of the outcome. This process can take up to three weeks.
For candidates not successful in their preferred activity, a reason is provided. Often it is because there were only one or two positions available with many people expressing an interest. Opportunities for engagement with the WCHN are frequent and plentiful, and the Director, Consumer and Community Engagement will explore other options.
At times, Management has discretion, particularly for some quality improvement activities, to select a consumer or community member based on skills, experiences and need for the Network without going to an expression of interest process. This decision is not made without appropriate consultation with the Director, Consumer and Community Engagement and the Executive Director, Corporate Services. Often it is due to timing and sensitivity of the proposed activity.
Some activities and committee appointments are granted to Consumer Representatives who are sitting members on a WCHN Committee. The appointment is justified as it is an extension of their role description.
last modified: 14 Jul 2017