Women's and Children's Hospital, Adelaide
Consumer and Community Engagement - Consumer Opportunities

Consumer and Community Engagement

Consumer Opportunities

Challenging Behaviours Working Committee

Challenging Behaviours working committee

Expression of Interest for 1 x Consumer Representative for a Challenging Behaviours working committee

Background
The committee will support the Women's and Children's Health Network to provide healthcare in a way that minimises risk of physical and or psychological harm to consumers and workers. Some of the aims of the committee is to complete a gap analysis, support awareness and training to staff and mitigate risks.

Meetings
Bi-Monthly. 1.5 hours. At the Women's and Children's Hospital campus.

Submitting an Expression of Interest
Please submit your Expression of Interest to Allan Ball, Director Consumer and Community Engagement by Wednesday, 31st May 2017. All applicants will be asked to attend an informal chat to learn more about the role. For further information please contact Allan on 8161 6935 or via email.

WCH Outpatient Reform Committee

Challenging Behaviours working committee

Expression of Interest for 1 x Consumer Representative for a WCH outpatient reform committee

Background
The committee will investigate a way to improve the flow of consumers through the outpatient department to ensure the best care is delivered in the most appropriate way.

Meetings
Monthly. 2 hours. After hours. At the Women's and Children's Hospital campus.

Submitting an Expression of Interest
Please submit your Expression of Interest to Allan Ball, Director Consumer and Community Engagement by Wednesday, 31st May 2017. All applicants will be asked to attend an informal chat to learn more about the role. For further information please contact Allan on 8161 6935 or via email.

enhanced Service Delivery Framework Project Expert Advisory Group

eSDF Project Framework Expert Advisory Group

Expression of Interest for 4 Consumer Representatives to sit on the Child and Family Health Service enhanced Service Delivery Framework Project Expert Advisory Group - anticipated 12 month commitment

Background
The Child and Family Health Service is developing proposed enhancements to its service delivery framework to ensure the consistent delivery of contemporary, evidenced based and high quality services for children (0-5 years) and their families across South Australia. Following an extensive consultation process, a number of working groups have been formed to consider and propose options for different service models that would provide appropriate and timely service support to families with different needs.

Role of the Expert Advisory Group
Members of the Expert Advisory Group will be required to provide subject matter expertise and guidance and advice on the potential impact of the proposed service strategies in practice.

Meetings
The enhanced Service Delivery Framework Expert Advisory Group will meet bi monthly. At this stage meetings are planned until March 2018, however the frequency of meetings will be regularly reviewed. The meeting will be chaired by the Director, Child and Family Health Service with Executive Officer support provided by the Manager Strategic Projects.

Membership
There are four consumer representative positions on the committee (2 positions for Aboriginal consumers, 2 positions for non- Aboriginal consumers) in addition to seniors advisers from the Child and Family Health Service, Women's and Children's Health Network and the School of Population Health, University of Adelaide.

Submitting an Expression of Interest
Please submit your Expression of Interest to Allan Ball, Director Consumer and Community Engagement by Wednesday, 26th April 2017. All applicants will be asked to attend an interview. For further information please contact Gill Weston, Manager Strategic Projects, on 8303 1552.

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Safety Committee

The Network is looking for consumers, family members, volunteers or community members to provide us with online feedback on consumer information. If you can spare 1-2 hours a month, have access to a computer and are passionate about health literacy standards, please ask Allan to securely sign you up to our Basecamp Consumer and Community Engagement site. Email Allan with subject "sign me up to Basecamp".

Consumer or Community Engagement Selection Process

All WCHN committees, panels, working groups and quality improvement activities are supported by an Expression of Interest (EOI) recruitment process.  An EOI is a fair and just way of recruiting for committees, panels, staff selection panels and quality improvements. An EOI is promoted using one or more of the following: WCHN Consumer Memo, Basecamp and on the Women's and Children's Hospital website (under WCH page link iconConsumer Opportunities). When one or more expressions or interest are received, the Director, Consumer and Community Engagement with relevant staff conduct interviews.

An interview is a 20-30-minute conversation about the skills, experiences, competences and attributes you can contribute to the activity or committee. Sometimes references are needed, particularly for committees supported by the WCH page link iconConsumer Governance Structure. Following the interview, all prospective candidates involved are informed of the outcome. This process can take up to three weeks.

For candidates not successful in their preferred activity, a reason is provided. Often it is because there were only one or two positions available with many people expressing an interest. Opportunities for engagement with the WCHN are frequent and plentiful, and the Director, Consumer and Community Engagement will explore other options.

At times, Management has discretion, particularly for some quality improvement activities, to select a consumer or community member based on skills, experiences and need for the Network without going to an expression of interest process. This decision is not made without appropriate consultation with the Director, Consumer and Community Engagement and the Executive Director, Corporate Services. Often it is due to timing and sensitivity of the proposed activity.

Some activities and committee appointments are granted to Consumer Representatives who are sitting members on a WCHN Committee. The appointment is justified as it is an extension of their role description.

Consumer EOI Flowchart

last modified: 11 May 2017