Women's and Children's Hospital, Adelaide
Consumer and Community Engagement - Consumer Opportunities

Consumer and Community Engagement

Consumer Opportunities

enhanced Service Delivery Framework Project Expert Advisory Group

eSDF Project Framework Expert Advisory Group

Expression of Interest for 4 Consumer Representatives to sit on the Child and Family Health Service enhanced Service Delivery Framework Project Expert Advisory Group - anticipated 12 month commitment

The Child and Family Health Service is developing proposed enhancements to its service delivery framework to ensure the consistent delivery of contemporary, evidenced based and high quality services for children (0-5 years) and their families across South Australia. Following an extensive consultation process, a number of working groups have been formed to consider and propose options for different service models that would provide appropriate and timely service support to families with different needs.

Role of the Expert Advisory Group
Members of the Expert Advisory Group will be required to provide subject matter expertise and guidance and advice on the potential impact of the proposed service strategies in practice.

The enhanced Service Delivery Framework Expert Advisory Group will meet bi monthly. At this stage meetings are planned until March 2018, however the frequency of meetings will be regularly reviewed. The meeting will be chaired by the Director, Child and Family Health Service with Executive Officer support provided by the Manager Strategic Projects.

There are four consumer representative positions on the committee (2 positions for Aboriginal consumers, 2 positions for non- Aboriginal consumers) in addition to seniors advisers from the Child and Family Health Service, Women's and Children's Health Network and the School of Population Health, University of Adelaide.

Submitting an Expression of Interest
Please submit your Expression of Interest to Allan Ball, Director Consumer and Community Engagement by Wednesday, 26th April 2017. All applicants will be asked to attend an interview. For further information please contact Gill Weston, Manager Strategic Projects, on 8303 1552.

WCHN Health Literacy Committee

Health Literacy Committee

1 x Consumer Representative

The WCHN Health Literacy Group (HLG), responsible for developing a framework for the WCHN to ensure consumers are engaged in the development of health information and other activities, is currently looking for 1 member.

The HLG meets quarterly (4 times a year) but in between meetings there are two small sub-groups, which carry out projects on behalf of the committee. The HLG is co-chaired by a Consumer Representative and currently has a mix of 14 consumer, community and staff members.

If you can provide up to 2 hours equivalent per month, attend a 3 hour business meeting, 4 times a year and a passion for health literacy please consider expressing an interest. You can email the Director Consumer and Community Engagement.

Closes 15 April 2017.

Join the Database

join the database

The Network is looking to fill vacancies on boards and committees. Keep up to date with the latest job vacancies for consumers by joining the consumer database.

Join our Crowd-sourcing Space

Safety Committee

The Network is looking for consumers, family members, volunteers or community members to provide us with online feedback on consumer information. If you can spare 1-2 hours a month, have access to a computer and are passionate about health literacy standards, please ask Allan to securely sign you up to our Basecamp Consumer and Community Engagement site. Email Allan with subject "sign me up to Basecamp".

Consumer or Community Engagement Selection Process

All WCHN committees, panels, working groups and quality improvement activities are supported by an Expression of Interest (EOI) recruitment process.  An EOI is a fair and just way of recruiting for committees, panels, staff selection panels and quality improvements. An EOI is promoted using one or more of the following: WCHN Consumer Memo, Basecamp and on the Women's and Children's Hospital website (under WCH page link iconConsumer Opportunities). When one or more expressions or interest are received, the Director, Consumer and Community Engagement with relevant staff conduct interviews.

An interview is a 20-30-minute conversation about the skills, experiences, competences and attributes you can contribute to the activity or committee. Sometimes references are needed, particularly for committees supported by the WCH page link iconConsumer Governance Structure. Following the interview, all prospective candidates involved are informed of the outcome. This process can take up to three weeks.

For candidates not successful in their preferred activity, a reason is provided. Often it is because there were only one or two positions available with many people expressing an interest. Opportunities for engagement with the WCHN are frequent and plentiful, and the Director, Consumer and Community Engagement will explore other options.

At times, Management has discretion, particularly for some quality improvement activities, to select a consumer or community member based on skills, experiences and need for the Network without going to an expression of interest process. This decision is not made without appropriate consultation with the Director, Consumer and Community Engagement and the Executive Director, Corporate Services. Often it is due to timing and sensitivity of the proposed activity.

Some activities and committee appointments are granted to Consumer Representatives who are sitting members on a WCHN Committee. The appointment is justified as it is an extension of their role description.

Consumer EOI Flowchart

last modified: 29 Mar 2017