Consumer and Community Engagement
Person and Family Centred Care Passion Projects
With the support of the Friends of the Women's and Children's Hospital Inc. (Friends), the Women's and Children's Health Network (WCHN) provides staff, consumers and community members an incentive to think differently about responding to consumer-reported outcome measures.
A Person and Family Centred Care Passion Project, colloquially known as the "Passion Projects", equips services, wards or units to co-design with consumers and the community quality improvements based on consumer feedback.
A total of $20,000 of funding is provided per year, with four projects provided up to $5000 to breathe life and spirit into person and family centred care.
Passion Projects are unique because they allow consumers and the community to be movers and shapers of projects transitioning from consumers as users and choosers of services. They are about partnership, co-design and service improvement. Passion Projects support the WCHN approach of "Nothing about consumers without consumers".
2019 Person and Family Centred Care Passion Projects
The winners of the 2019 Passion Projects are:
Women's Assessment Service (WAS) waiting room upgrade/refurbishment
This project will focus on upgrading the current WAS waiting area. In response to overwhelming feedback from consumers and staff about the challenges of this space, the project will create a more welcoming, comfortable and aesthetically pleasing waiting room for women and their families. The project will support the delivery of person and family centred care by improving consumer flow, reducing waiting times, providing better access to written information and enhancing the privacy and confidentiality of consumers who use this service.
Youth Women's Safety and Wellbeing Division (YWSWD) consumer lived experience resource
Each year, YWSWD staff deliver specialised training to more than 6,000 clinicians, consumers and community stakeholders who work in the area of gendered violence and related traumatic experiences. This project will develop a training video featuring the stories of consumers who have accessed the services provided by YWSWD. The video will harness the power of lived experience to deepen understanding and develop the capacity of individuals to effectively respond to survivors of rape and sexual assault, domestic and family violence and developmental trauma.
Child and Family Health Service (CaFHS) Child Development Room welcome project
The CaFHS site at Elizabeth Grove provides a range of services to vulnerable families in the Playford Council area, aimed at improving parental responsiveness and assisting infants and children to reach their developmental milestones. This project will allow parents who access these services to partner with staff in co-designing the outdoor space attached to the Child Development Room. The aim is to create a safe, welcoming and educational space that is culturally sensitive and gives parents and their children a sense of ownership and belonging to their community.
Allied Health and Aboriginal Liaison language interpreted nutrition education video and resources for women newly diagnosed with gestational diabetes
The purpose of this project is to empower women from non-English speaking backgrounds to effectively manage their gestational diabetes through correct nutrition. Data collected by the project team indicates that English-only resources present a significant barrier to the nutrition education of culturally and linguistically diverse women, resulting in poor blood glucose management and a range of complications for mother and baby. This project will enable the current nutrition video and accompanying resources to be translated into the top three foreign languages spoken by women with gestational diabetes across the network. These are Mandarin, Vietnamese and Hindi.The successful projects will commence in early 2019 and will be completed by July 2019.
2018 Person and Family Centred Care Passion Projects
last modified: 17 Dec 2018