Women's and Children's Hospital, Adelaide
Consumer and Community Engagement - Consumer Opportunities

Consumer and Community Engagement

Consumer Vacancies

Patient Entertainment Procurement Committee

Infection Control Committee

Overview

A consumer representative is invited to join the Infection Control Committee in WCHN.

The Committee is chaired by Jenny Fereday (Executive Director Nursing and Midwifery) and meets on 3rd Thursday of each month from 2.00–3.30pm.

The Infection Control Committee will:

  • Oversee infection prevention and control activity within WCHN and report or through to Safety and Quality including escalation of any risks.
  • Interpret and advise on national, state and internal infection prevention and control guidelines, policies and procedures.
  • Ensure national and state recommendations on infection prevention and control are implemented.
  • Review infection surveillance data, monitor performance and make recommendations for further action.
  • Introduce, maintain and approve infection prevention and control policies, procedures and guidelines that promote a quality patient experience.
  • Advise WCHN on its statutory requirements in relation to infection prevention and control and the decontamination of medical and surgical equipment.
  • Ensure that training and supervision systems are in place for all staff and contractors working within WCHN and that those systems are regularly monitored.
  • Monitor compliance with National Safety and Quality Health Service (NSQHS) Standard 3 Preventing and Controlling Healthcare-Associated Infection.
  • Oversee an annual infection prevention and control program; monitor and review the progress of the program and produce an annual report.
  • Provide advice on infection prevention and control matters and recommending interventions to minimise the risk of infection transmission.

A summary of Standard 3 Preventing and Controlling Healthcare-Associated Infection is PDF iconhere.

Why

Consumer experience is critical to ensure WCHN policy, procedures and practice, are high quality and meeting the needs of consumers and staff.

Your lived experience is important to WCHN to ensure we can deliver the best possible care.

You

You will be someone who has lived experience in WCHN or similar hospital environments. You will have an interest in and learning more about infection control.

You will need to be available to join the Infection Control committee meetings at the times outlined above.

You will need to have a Department of Human Services working with children clearance.

Closing Date

Friday, 1 March 2019

How to Apply

Email to Director Consumer and Community Engagement with information about how you are a great fit for the role.

Already a member? Then text 'Infection control' to 0466 364 694.

Patient Entertainment Procurement Committee

Patient Entertainment Procurement Committee

Overview

WSA Health is looking for a Consumer, Carer or Community Representative for their Patient Entertainment Procurement Committee. The committee is responsible for selecting the next installation of a Patient Entertainment system for a number of South Australian public hospitals, including WCHN.

The committee will initially meet on a monthly basis with the possibility of more frequently when required. The meetings are located at 11 Hindmarsh Square, Adelaide and your support person for the committee will be Paul Monaghan, Chief Finance Officer, WCHN.

You will be involved in the tender process through to the recommendation of a preferred provider(s) which will establish contract arrangements for multiple public hospitals. As a consumer representative you will consider the needs of consumers across our public hospitals.

The position will be reimbursed at the current rate set out in the SA Health Sitting Fee Policy for non-employees ($30 per hour).

Why

We want to ensure that the new contracting of patient entertainment systems is informed by and meets the needs of our consumers.

You

You have had recent experience within one of our hospitals as a consumer, carer, family member or friend.

You will have an interest in and an understanding of the needs of different patients in a variety of settings and circumstances.

You will need to pass a DSCI clearance.

Closing Date

15 February 2019

How to Apply

Email to Director Consumer and Community Engagement with information about how you are a great fit for the role.

Already a member? Then text 'Patient Entertainment' to 0466 364 694.

Home Equipment Centre Reference Group

Home Equipment Centre Reference Group

Overview

We are inviting a consumer to join the Home Equipment Centre Reference Group to ensure consumers perspective and expertise supports the services provided by the Home Equipment Centre (HEC). We are looking for a consumer that has experience and understanding of the service needs of HEC consumers.

The HEC hires and supplies equipment and consumables to clients of the WCHN so they may be cared for in the home rather than in the hospital. Types of equipment hired includes (but not limited to) suction units, oximeters, CPAP/BiPAP, Airvo2 Humidifiers, pulse oximeters, breast pumps and enuresis Alarms. The HEC supports clients either once off or with regular monthly supplies. There are over 400 regular consumers.

The position will be reimbursed at the current rate set out in the SA Health Sitting Fee Policy for non-employees ($30 per hour).

Why

The Home Equipment Centre Reference Group is responsible for ensuring that the equipment and consumable needs of consumers are met on their discharge and at home. The Terms of reference can be viewed here:

PDF iconHome Equipment Centre Reference Group
       Terms of Reference
(70kb)

We want to ensure that WCHN services are informed and improved through consumer's insight and experience to deliver the best possible service.

You

You will be someone who has a strong interest in ensuring clients' equipment needs at discharge and ongoing are delivered efficiently to support good health care and wellbeing. You will have experience with the health network and consumer's equipment needs. You will be able to attend meetings bi-monthly on the 4th Thursday 11am to 12pm. Meetings commence from 24 February 2019. It is expected that the consumer representative would need to do some pre-reading prior to the meetings.

Closing Date

31 January 2019

How to Apply

Email to Director Consumer and Community Engagement with information about how you are a great fit for the role.

Already a member? Then text 'HEC Reference Group' to 0466 364 694.

Standard 2. Partnering with Consumers National Safety and Quality Standards

Partnering with consumers

Overview

We are inviting a consumer to work with our WCHN Standard 2 committee to inform and support our work to deliver excellence against National Safety and Quality Health Standards (NSQHS), Standard 2 'Partnering with Consumers'. We are looking for a consumer that has broad understanding about the operations of a health network and how those operations can or should connect in meaningful ways with consumers. The NSQHS can be viewed here.

WCHN is working to achieve accreditation against each of the eight standards in 2019. This role will work with the Standard 2 committee to enable WCHN achieve the requirements against Standard 2 'Partnering with Consumers'. The role of the group is to oversee the work across multiple areas of the health network and provide support to ensure the standard is met. At least monthly meetings are expected but are likely to be more frequent at times over 2019 as required.

The position will be reimbursed at the current rate set out in the SA Health Sitting Fee Policy for non-employees ($30 per hour).

Why

We want to ensure that WCHN is informed by and collaborative with consumers in developing Standard 2 responses. We want to ensure we are delivering on the intent of the standard - providing excellence in health care in partnership with consumers.

You

You will be someone who has a strong interest in consumer engagement in health care settings. You will have good knowledge of different methods and levels of engagement with consumers. You will have lived experience as a consumer in health care. You will need to have a Department of Human Services working with children clearance.

Closing Date

31 January 2019

How to Apply

Email to Director Consumer and Community Engagement with information about how you are a great fit for the role.

Already a member? Then text 'Standard 2 Committee' to 0466 364 694.

Medication Safety Committee Meeting

Medication Safety

Overview

We are looking for a parent or caregiver who has had recent experience within the WCHN to support the Medication Safety Committee (MSaC). The MSaC meeting is chaired by the Director of Pharmacy with the support of the Medication Safety Consultant and clinical representatives from Medical, Nursing, Pharmacy, Education and Safety and Quality. The one and a half hour monthly meeting focuses on identifying strategies to reduce the risk of harm from medication use within WCHN. MSaC has a systematic approach to review and evaluate medication related incidents occurring with the WCHN as well as addressing educational needs, procedure development and system improvements to improve medication safety practices. MSaC has oversight for ensuring that the WCHN meets the requirements of the National Safety & Quality Health Service Standards No 4: Medication Safety.

Why

We want to ensure that all aspects of the Medication management process are addressed and consumers are a key component of that discussion. Understanding our patients and carers experience, and increasing their involvement in medication use within the WCHN, is critical to ensuring that we are delivering person and family-centred care and minimising the risk of harm from medicines.

You

You will be someone who has a strong interest in ensuring that medications are used safely and in reducing the risks of harm from medications within a modern healthcare organisation. You will have recent experience with the health network and be able to contribute up to 2½ hours per month. Meetings are held at the Women's and Children's Hospital on the 2nd Thursday of the month at 0800 -0930. It would be expected that the successful applicant would need to do some pre-reading prior to the meeting.rvices (Boylan, Community, DPM, Helen Mayo House etc). You are willing to work in a team and be available to participate in activities outside of meetings.

Closing Date

31 January 2019

How to Apply

Email to Director Consumer and Community Engagement with information about how you are a great fit for the role.

Already a member? Then text Medication Safety to 0466 364 694.

Consumer or Community Engagement Selection Process

All WCHN committees, panels, working groups and quality improvement activities are supported by an Expression of Interest (EOI) recruitment process.  An EOI is a fair and just way of recruiting for committees, panels, staff selection panels and quality improvements. An EOI is promoted using one or more of the following: WCHN Consumer Memo, Basecamp and on the Women's and Children's Hospital website (under WCH page link iconConsumer Vacancies). When one or more expressions or interest are received, the Director, Consumer and Community Engagement with relevant staff conduct interviews.

An interview is a 20-30-minute conversation about the skills, experiences, competences and attributes you can contribute to the activity or committee. Sometimes references are needed, particularly for committees supported by the WCH page link iconConsumer Governance Structure. Following the interview, all prospective candidates involved are informed of the outcome. This process can take up to three weeks.

For candidates not successful in their preferred activity, a reason is provided. Often it is because there were only one or two positions available with many people expressing an interest. Opportunities for engagement with the WCHN are frequent and plentiful, and the Director, Consumer and Community Engagement will explore other options.

At times, Management has discretion, particularly for some quality improvement activities, to select a consumer or community member based on skills, experiences and need for the Network without going to an expression of interest process. This decision is not made without appropriate consultation with the Director, Consumer and Community Engagement and the Executive Director, Corporate Services. Often it is due to timing and sensitivity of the proposed activity.

Some activities and committee appointments are granted to Consumer Representatives who are sitting members on a WCHN Committee. The appointment is justified as it is an extension of their role description.

PDF iconWCHN Consumer Representative Selection Process – Ezy Guide  (208kb)

last modified: 14 Feb 2019