Women's and Children's Hospital, Adelaide
Consumer and Community Engagement - Consumer Opportunities

Consumer and Community Engagement

Consumer Vacancies

Baby Friendly Health Initiative (BFHI)



One Position Available.

The Baby Friendly Health Initiative (BFHI) is a joint World Health Organization (WHO) and UNICEF project which aims to create a healthcare environment where breastfeeding is the norm, and practices known to promote the wellbeing of all  mothers and infants are promoted. Role of the BFHI is to protect, promote and support breastfeeding, with a focus on breastfeeding education and training.

The role of the members are to work together to manage the accreditation process and ensure the hospital continues to implement the baby friendly standards following accreditation. The BFHI Work Group comprise of midwives, lactation consultant, consumers, allied health workers and other key individuals.

The BFHI accreditation occurs every 3 years and is a quality assurance measure that demonstrates a facility's commitment to offer the highest standard of maternity care to mothers and babies. WCHN was approved accreditation after reassessment in September 2018 and the next accreditation will be held in 2021.

When do they meet?

Meetings will be quarterly, for 2 hours at the Women's and Babies Division at the Women's and Children's Hospital.


We want to ensure that the WCHN is meeting the needs of the community and designed in partnership with those who utilise our range of services.


Have had recent lived experience within one of our services as a consumer, carer, family member or friend. You will need to pass a DSCI clearance.

Closing Date

30 July 2019

How to Apply

Email to Director Consumer and Community Engagement with information about how you are a great fit for the role.

Already a member? Then text BFHI to 0466 364 694.

Child Adolescent Mental Health Services (CAMHS) Consumer Advisory Committee


The Child Adolescent Mental Health Services Division wants to continue to tailor its services to the highest quality of standard for all women, children, young people and families requiring mental health support. We are looking for recent consumers and carers to join the divisional advisory body known as ELECT.


We want to ensure that we partner with our consumers, carers and families during mental health episodes and when planning or designing our services.


We are looking for consumers and caregivers over the age of 16 years to nominate for an advisory board position. There are 5 positions starting in August 2019.

Closing Date

31 July 2019

How to Apply

Email to Director Consumer and Community Engagement with information about how you are a great fit for the role.

Already a member? Then text CAMHS to 0466 364 694.

Consumer or Community Engagement Selection Process

All WCHN committees, panels, working groups and quality improvement activities are supported by an Expression of Interest (EOI) recruitment process.  An EOI is a fair and just way of recruiting for committees, panels, staff selection panels and quality improvements. An EOI is promoted using one or more of the following: WCHN Consumer Memo, Basecamp and on the Women's and Children's Hospital website (under WCH page link iconConsumer Vacancies). When one or more expressions or interest are received, the Director, Consumer and Community Engagement with relevant staff conduct interviews.

An interview is a 20-30-minute conversation about the skills, experiences, competences and attributes you can contribute to the activity or committee. Sometimes references are needed, particularly for committees supported by the WCH page link iconConsumer Governance Structure. Following the interview, all prospective candidates involved are informed of the outcome. This process can take up to three weeks.

For candidates not successful in their preferred activity, a reason is provided. Often it is because there were only one or two positions available with many people expressing an interest. Opportunities for engagement with the WCHN are frequent and plentiful, and the Director, Consumer and Community Engagement will explore other options.

At times, Management has discretion, particularly for some quality improvement activities, to select a consumer or community member based on skills, experiences and need for the Network without going to an expression of interest process. This decision is not made without appropriate consultation with the Director, Consumer and Community Engagement and the Executive Director, Corporate Services. Often it is due to timing and sensitivity of the proposed activity.

Some activities and committee appointments are granted to Consumer Representatives who are sitting members on a WCHN Committee. The appointment is justified as it is an extension of their role description.

PDF iconWCHN Consumer Representative Selection Process – Ezy Guide  (208kb)

last modified: 09 Aug 2019