Women's and Children's Hospital, Adelaide
Consumer and Community Engagement - Consumer Opportunities

Consumer and Community Engagement

Consumer Vacancies

Corporate Services Directorate Meeting

Corporate Services Directorate Meeting

Overview

We are looking for a parent or caregiver who has had recent experience within the health network to support the directorate of Corporate Services. The Corporate Services directorate meeting is chaired by the Executive Director Corporate Services and attended by directors or leads in areas like Facilities, Research, Transport and Community Engagement. The two hour monthly meeting focuses on services that enable person and family-centred care practice.

Why

Our patients experience is critical to understand to ensure that we are delivering person and family-centred care. This committee ensures that corporate services is monitoring all types of performance from financial to safety and quality.

You

You will be someone who has a strong interest in the mechanics of a modern healthcare organisation. You would have recent experience with the health network and be able to contribute up to 3 hours per month. Meetings are held at the Women's and Children's Hospital.

Closing Date

22 August 2018

How to Apply

Email to Director Consumer and Community Engagement with information about how you are a great fit for the role.

Already a member? Then text Corporate Services to 0466 364 694.

Child Adolescent Mental Health Services (CAMHS)

CAMHS

Overview

The Child Adolescent Mental Health Services Division wants to continue to tailor its services to the highest quality of standard for all women, children, young people and families requiring mental health support. We are looking for recent patients, consumers, parents and carers to join the divisional advisory body known as ELECT. ELECT meets per month for 2 hours and has 10 committee positions and a consumer chair.

Why

We want to ensure that we partner with our consumers, carers and families during mental health episodes and when planning or designing our services.

You

You will be over the age of 18 years to nominate for an advisory board position. You will be someone who has had previous experience either as a patient, client, parent or carer of CAMHS services (Boylan, Community, DPM, Helen Mayo House etc). You are willing to work in a team and be available to participate in activities outside of meetings.

Closing Date

30 August 2018

How to Apply

Email to Director Consumer and Community Engagement with information about how you are a great fit for the role.

Already a member? Then text CAMHS to 0466 364 694.

Consumer Coffee Club

COnsumer Coffee Club

Overview

We are looking for a parent or caregiver who has had recent experience within the health network to support the consumer coffee club. The consumer coffee club is a fortnightly opportunity where inpatients of the Women's and Children's hospital are supported by consumers to give feedback on their experience.

Why

Our patients experience is critical to understand to ensure that we are delivering person and family-centred care.

You

You will be someone who is good with people of all ages and backgrounds, confident to approach people to create quick rapport and be comfortable to actively listen to patient stories. You will also be good at taking notes and working within a team.

You can also provide 3 – 4 hours a month.

Closing Date

15 August 2018

How to Apply

Email to Director Consumer and Community Engagement with information about how you are a great fit for the role.

Already a member of the database and have been interviewed before? Then text CCC to 0466 364 694.

24/7 Online and Crowdsourcing

Online and Crowdsourcing

Overview

A safe and secure space to comment on draft health documents, procedures and policies. We are seeking the South Australian community to provide input and feedback into these documents.

Why

We want to ensure that our health communication and local processes are person and family-centred.

You

We are looking for consumers and caregivers over the age of 16 years to comment online. You can be involved as little or as much as you choose.

Closing Date

Open

How to Apply

Join the WCHN Consumer Database and email to Director Consumer and Community Engagement.

Already a member? Then text Online and Crowdsourcing to 0466 364 694.

Consumer or Community Engagement Selection Process

All WCHN committees, panels, working groups and quality improvement activities are supported by an Expression of Interest (EOI) recruitment process.  An EOI is a fair and just way of recruiting for committees, panels, staff selection panels and quality improvements. An EOI is promoted using one or more of the following: WCHN Consumer Memo, Basecamp and on the Women's and Children's Hospital website (under WCH page link iconConsumer Vacancies). When one or more expressions or interest are received, the Director, Consumer and Community Engagement with relevant staff conduct interviews.

An interview is a 20-30-minute conversation about the skills, experiences, competences and attributes you can contribute to the activity or committee. Sometimes references are needed, particularly for committees supported by the WCH page link iconConsumer Governance Structure. Following the interview, all prospective candidates involved are informed of the outcome. This process can take up to three weeks.

For candidates not successful in their preferred activity, a reason is provided. Often it is because there were only one or two positions available with many people expressing an interest. Opportunities for engagement with the WCHN are frequent and plentiful, and the Director, Consumer and Community Engagement will explore other options.

At times, Management has discretion, particularly for some quality improvement activities, to select a consumer or community member based on skills, experiences and need for the Network without going to an expression of interest process. This decision is not made without appropriate consultation with the Director, Consumer and Community Engagement and the Executive Director, Corporate Services. Often it is due to timing and sensitivity of the proposed activity.

Some activities and committee appointments are granted to Consumer Representatives who are sitting members on a WCHN Committee. The appointment is justified as it is an extension of their role description.

PDF iconWCHN Consumer Representative Selection Process – Ezy Guide  (208kb)

last modified: 07 Aug 2018